Last updated: October 19, 2026
 

Ordinary Neighborhoods values your trust. We collect and use personal information to operate our website, process orders, communicate with customers, and share the work we're making. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Depending on how you interact with Ordinary Neighborhoods, we may collect the following information:

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• Contact information, such as your name, email address, shipping address, and billing address.

• Order details, including products purchased, order history, and transaction information.

• Information you provide when contacting us, submitting a form, or communicating with us.

• Your email address if you choose to subscribe to updates or marketing emails.
   

Information collected automatically:

When you visit our website, certain information may be collected automatically through our website platform, cookies, and related technologies. This may include your IP address, browser and device information, pages visited, and interactions with the website.

Payment information:

Payments are processed through the payment providers available at checkout. We receive information needed to manage your order and confirm payment. Payment providers handle payment details according to their own privacy and security practices.

2. How We Use Your Information
 

We use personal information as reasonably necessary to:

• Process, fulfill, and ship orders.

• Communicate about purchases, shipping, and customer service requests.

• Respond to questions and resolve order issues.

• Send newsletters, product announcements, and marketing communications when you have subscribed or where otherwise permitted by law.

• Operate, maintain, secure, and improve our website.

• Understand website activity and evaluate how visitors interact with our products and content.

• Detect and help prevent fraud, unauthorized transactions, and other misuse.

• Comply with applicable legal, tax, accounting, and recordkeeping requirements.

3. How We Share Information
 

We do not sell your personal information for money. We may share information with third parties when necessary to operate Ordinary Neighborhoods and provide our services, including:

• Wix: Our website and e-commerce platform, which supports website hosting, store functionality, and order management.

• Payment providers: To process payments and help prevent fraudulent transactions.

• Shipping and delivery providers: To deliver purchases to the address you provide.

• Email and marketing service providers: If used, to manage subscriptions and send communications.

• Website analytics and security providers: If enabled, to understand website activity, maintain functionality, and protect the site.

• Legal and regulatory authorities: When disclosure is required by law or is reasonably necessary to protect our rights, customers, or business.

These providers may process information according to their own privacy policies and contractual obligations.
 

4. Cookies and Similar Technologies
 

Our website may use cookies and similar technologies to support essential website functions, remember preferences, maintain security, and understand website performance.
 

Additional cookies or tracking technologies may be used by Wix features or third-party tools enabled on the website.
 

You can manage cookies through your browser settings. Where applicable, our website may also provide a cookie banner or privacy settings that allow you to manage non-essential cookies.
 

Disabling certain cookies may affect how parts of the website function.
 

5. Email Communications
 

If you subscribe to our email list, we may send you news, product updates, artwork releases, and other information about Ordinary Neighborhoods.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.
 

If you place an order, we may still send necessary transactional messages, such as order confirmations, shipping updates, and customer service communications, even if you unsubscribe from marketing emails.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including completing transactions, providing customer support, maintaining appropriate business records, resolving disputes, and meeting legal obligations.

We use reasonable measures to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

7. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain uses of your information.

You may unsubscribe from marketing emails at any time. You can also contact us to ask questions about the personal information we hold about you or to submit a privacy-related request.

We will review and respond to requests as required by applicable law. Some information may need to be retained to complete transactions, comply with legal obligations, or resolve disputes.

To make a privacy request, email cason@beextra.co.

8. Children's Privacy

Ordinary Neighborhoods is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 through our website. If you believe a child has provided us with personal information, please contact us so we can review the matter and take appropriate action.

9. Third-Party Websites

Our website or communications may contain links to third-party websites or services. Those websites operate independently and have their own privacy practices. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy as our business, website features, or legal obligations change. Any updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Ordinary Neighborhoods
Email: cason@beextra.co
Website: ordinaryneighborhoods.com